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The following statements are usually related to cultural competence except______. A Works effectively with people from all backgrounds. B Treats all people with dignity and respect. C Examines own biases and behaviors to avoid stereotypical responses. D Discriminates against some individual or group. 答案 Discriminates against some individual or group.
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How many chapters are included in the course?
A 12
B 15
C 16
D 18
答案 16
This course aims to develop students’ proficiency in the use of English knowledge and skills in a wide range of business environments.
A 对
B 错
答案 对
This course is designated for undergraduate English majors.
A 对
B 错
答案 错
What are the basic elements in a resume?
A one’s personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so on
B one’s personal information, educational background, relevant skills and qualifications
C one’s name, age, gender, telephone
D one’s relevant skills and qualifications, relevant experiences, relevant achievements and rewards and so on
答案 one’s personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so on
Which of the following should NOT be highlighted in your self-introduction?
A your personal achievements
B your abilities
C your hobbies
D your relevant experiences
答案 your hobbies
In the mode of “STAR”, the letter”S” stands for __.
A Situation
B Success
C Study
D Standard
答案 Situation
When you are asked “why do you apply for this post?” in the job interview, the interviewer is actually asking about ___.
A your anti-stress ability
B your self-awareness
C your team spirit
D your career planning
答案 your career planning
Which of the following should you do in the job interview?
A We should wear heavy make-up to make ourselves even more attractive.
B We should know about the company or post applied as much as possible.
C We should go together with our parents or our friends to help ourselves calm down.
D We should try to be friendly enough to ask the interviewer some personal questions.
答案 We should know about the company or post applied as much as possible.
In the mode of “STAR”, the letter “A” stands for ____.
A Actions
B Achievements
C Abilities
D Activities
答案 Actions
Which of the following is NOT a frequently-asked question in the job interview?
A Why do you apply for this post?
B How does your boss evaluate you?
C Would you please talk about your strengths and weaknesses?
D What are your hobbies?
答案 What are your hobbies?
During the job interview, we can ask the interviewer directly our future salary or promotion since we are really interested in it.
A 对
B 错
答案 错
Don’t speak with too much facial expression and too many gestures in the job interview.
A 对
B 错
答案 对
Use some secular, free language instead of formal language to introduce yourself.
A 对
B 错
答案 错
If the ownership of the companies is not open to the public, we call them closely held companies.
A 对
B 错
答案 对
Subsidiary refers to a company that is owned or controlled by another larger company, i.e. parent company.
A 对
B 错
答案 对
A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.
A 对
B 错
答案 对
A job title is a term that describes in a few words or less the position held by an employee.
A 对
B 错
答案 对
Financial department is responsible for delivering goods to the customers.
A 对
B 错
答案 错
Human Resources Managers are responsible for cultivating, training, retaining, and compensating human talent.
A 对
B 错
答案 对
“2Ls” refer to Language competence and Learning competence.
A 对
B 错
答案 对
“4Cs” refer to Critical thinking competence, Creative competence, Cultural competence and Collaborative competence.
A 对
B 错
答案 对
The following statements are usually related to cultural competence except______.
A Works effectively with people from all backgrounds.
B Treats all people with dignity and respect.
C Examines own biases and behaviors to avoid stereotypical responses.
D Discriminates against some individual or group.
答案 Discriminates against some individual or group.
The following statements are usually related to collaborative competence except______.
A Works collaboratively with colleagues to achieve organizational goals.
B Places team agenda before personal agenda.
C Shows respect for and understanding of diverse points of view.
D Is not willing to learn from others
答案 Is not willing to learn from others
You can make your business call _.
A during the rest time
B during the dinner time
C during the holidays
D during the working hours
答案 1
When answering the phone, you should not say “___.”
A Who are you?
B Who’s that?
C Who is speaking, please?
D Where are you calling from?
答案 Who are you?
When taking a message in a business call, the caller should leave some basic information except ____.
A the name
B the company where he / she is from
C the purpose of the call
D the company where he / she called
答案 the company where he / she called
When making a call, sometimes there will be something wrong with the phone or telephone line. Which of the following expressions is not right when expressing the problems?
A I’ve tried to get through several times but it’s always engaged.
B Sorry, we were cut off.
C The phone is in order.
D She has changed her telephone number.
答案 The phone is in order.
When asking for someone during the business call, you should not say “___.”
A Is someboby in?
B Could I speak to someone in the Sales Department, please?
C Please connect me with the Export Department.
D Hello, is Jack in the office?
答案 Is someboby in?
When making a call, sometimes there will be something wrong with the phone or telephone line. At this moment, you can NOT say
A I’ve tried to get through several times but it’s always engaged.
B Sorry, we were cut off.
C The phone is out of order.
D Would you like to leave a message?
答案 Would you like to leave a message?
You should try to speak as loud as possible on the phone so as to make yourself heard clearly.
A 对
B 错
答案 错
In business calls if the person you want is not available, try to leave a message as detailed as possible.
A 对
B 错
答案 错
Usually a business call should not be longer than 3 minutes.
A 对
B 错
答案 对
During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.
A 对
B 错
答案 对
Contact can be as simple as sending everyone a friendly reminder through office e-mail, phone calls, or a post card reminder through the mail.
A 对
B 错
答案 对
As a chairperson, before holding a meeting, you should also decide who should attend and what the purpose of the meeting is.
A 对
B 错
答案 对
It is ok that you begin a meeting five to seven minutes after it was scheduled.
A 对
B 错
答案 错
It is not necessary to stick to the agenda during the meeting.
A 对
B 错
答案 错
We should respect different views during the meeting.
A 对
B 错
答案 对
A well-planned agenda, posted ground rules, and using a bin can help meeting run effectively.
A 对
B 错
答案 对
The relaxing atmosphere is not good for the meeting to be productive.
A 对
B 错
答案 错
You needn’t use a consistent format when taking minutes.
A 对
B 错
答案 错
You should list all outcomes in the minute.
A 对
B 错
答案 错
A well-planned agenda, posted ground rules, using a bin and __ are the four most important keys to running the effective meetings.
A a minute
B summary
C an introduction
D the meeting leader
答案 summary
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